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Category Archives: Arbitration

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Administering Arbitration Clauses in Online Terms of Service Agreements

Posted in Arbitration, Terms of Use

Morrison & Foerster’s Sherman Kahn Interviews American Arbitration Association Vice President, Sandra Partridge Many companies are providing for arbitration of disputes in their terms of service agreements governing use of their websites or other online or mobile services. Arbitration clauses in online terms of service agreements should be carefully drafted in order to ensure that… Continue Reading

Click-Accept Arbitration: Enforcing Arbitration Provisions in Online Terms of Service

Posted in Arbitration, Supreme Court

Companies that provide services to consumers have often sought to reduce the risk of class action lawsuits by requiring that their customers agree to arbitrate any disputes.  Such arbitration agreements may require customers to arbitrate on an individual basis only, with customers being obligated to waive any rights they might otherwise have to pursue claims… Continue Reading