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Socially Aware Blog The Law and Business of Social Media

Category Archives: Cyberbullying

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Social Links: Twitter sues U.S. government to protect account holder’s ID; Minn. court orders Google to disclose users who searched crime victim’s name; Facebook targets revenge porn

Posted in Cyberbullying, First Amendment, Free Speech, Privacy

Twitter is suing the Department of Homeland Security in an attempt to void a summons demanding records that would identify the creator of an anti-Trump Twitter account. Facebook has joined the fight against the nonconsensual dissemination of sexually explicit photos online—content known as “revenge porn”—by having specially trained employees review images flagged by users and… Continue Reading

Social Links: YouTube reaches major milestone; Google tries to ferret out hate speech; justices consider constitutionality of barring social media access

Posted in Cyberbullying, Ethics, First Amendment, Free Speech, Marketing, Right To Be Forgotten

Google unveiled a new tool designed to combat toxic speech online by assessing the language commenters use, as opposed to the ideas they express. Is a state law banning sex offenders from social media unconstitutional? Based on their comments during oral arguments in Packingham v. North Carolina, some U.S. Supreme Court justices may think so…. Continue Reading

Social Links: Google Maps gets social; Twitter puts trolls in time out; today’s teens take to chat rooms

Posted in Cyberbullying, Ethics, Wearable Computers

New York City’s Conflicts of Interest Board has issued guidelines prohibiting elected officials from using official social media accounts for political purposes or having their staff draft content for their personal social media accounts. Congress has begun paving the way for the deployment of autonomous vehicles. Twitter has begun temporarily limiting its account features for… Continue Reading

Social Links: AI displaces insurance company employees; revenge-porn victim seeks injunction against search engines; Wendy’s wins Twitter war against a troll

Posted in Cyberbullying, Litigation, Marketing, Right To Be Forgotten

Over 30 workers at a Japanese insurance company are losing their jobs following the company’s adoption of IBM’s Watson Explorer, an artificial intelligence system that will perform an important back office function at the company. Medium laid off a big chunk of its team despite reporting impressive growth last year. Snapchat is being sued by… Continue Reading

Social Links: IMDb sues over right to post actors’ ages; Facebook tests jobs feature; Pinterest adopts “tried it” button

Posted in Cyberbullying, E-Commerce, First Amendment, Free Speech, Litigation, UK, Wearable Computers

The Internet Movie Database (IMDb) has filed suit to overturn a law that requires the popular entertainment website to remove the ages or birth dates of people in the entertainment industry upon request. Vine might not be history after all. Twitter users posted more than one billion election-related tweets between the first presidential debate and Election… Continue Reading

Social Links: IoT Causes Web Outage; YouTube Makes Endorsement Disclosure Convenient; NFL’s Social Media Policy Imposes Fines

Posted in Cyberbullying, Data Security, Endorsement Guides, Internet of Things, Marketing, Social Media Policy

The Internet of Things is apparently to blame for the Web outage that paralyzed the online world earlier this month. Justin Timberlake took down his “ballot selfie” from Instagram after Tennessee authorities made clear that it was illegal. Presumably in order to help facilitate compliance with guidance from regulators in the United States, United Kingdom… Continue Reading

Social Links: Facebook at Work; Google’s Allo messaging app; Snapchat’s Spectacles

Posted in Cyberbullying, Free Speech, Privacy, Wearable Computers

Facebook at Work, the on-the-job version of the web’s most popular social media platform, will launch in London on October 10th. Add iHeartRadio to the list of Internet radio platforms that will be offering an on demand music streaming service. California law will be updated to explicitly prohibit drivers from browsing social media or taking… Continue Reading

Social Links: Yelp’s Communications Decency Act claim; Twitter loosens its character limit; building a Snapchat audience

Posted in Cyberbullying, Data Security, Internet of Things, Litigation, Marketing, Online Reviews, Privacy

The California Supreme Court agreed to hear Yelp’s case arguing that requiring the company to remove a one-star review of a law firm “creates a gaping hole” in the immunity that shields internet service providers from suits related to user-generated content. Images, videos and quoted tweets no longer count toward Twitter’s 140-charter limit. Google is… Continue Reading

Social Links: Instagram’s “offensive comment” filter; Twitter’s TV app; YouTube’s “Community” feature

Posted in Advertising, Cyberbullying, European Union, First Amendment, Litigation, Livestreaming, Marketing, Privacy

Instagram now allows users to hide offensive comments posted to their feeds. Take that trolls! Soon you’ll be able to watch Twitter content like NFL Thursday Night Football on a Twitter app on Apple TV, Xbox One and Amazon Fire TV. “Ballot selfie” laws—laws that prohibit posting online photos of completed election ballots—are being challenged… Continue Reading

Social Links: Snapchat ad revenue grows; the UK’s revenge porn problem; laws that enable control of digital assets after death

Posted in Advertising, Cyberbullying, Free Speech, Marketing, Privacy

Snapchat is on track to rake in an enormous amount of ad revenue by 2017. Also, there’s mounting evidence that the company is working toward developing a Google Glass-like product. We have written previously about the scourge of revenge porn; it turns out the UK has a serious revenge porn problem, too. A new law… Continue Reading

Now Available: The August Issue of Our Socially Aware Newsletter

Posted in Cyberbullying, E-Commerce, Infographic, Marketing, Mobile, Privacy, Protected Speech, Right To Be Forgotten, Terms of Use

The latest issue of our Socially Aware newsletter is now available here. In this issue of Socially Aware, our Burton Award winning guide to the law and business of social media, we discuss the impact online trolls are having on social media marketing; we revisit whether hashtags should be afforded trademark protection; we explain how an unusual New… Continue Reading

Social Links: Twitter offers anti-harassment tools; Pinterest takes on video ads; P&G changes its social strategy

Posted in Advertising, Cyberbullying, Disappearing Content, First Amendment, Litigation, Marketing

Twitter took steps to remedy its harassment problem. In addition, over the last six months, Twitter suspended 235,000 accounts that promoted terrorism. The Washington Post is using language-generation technology to automatically produce stories on the Olympics and the election. Video ads are going to start popping up on Pinterest. Does it make sense for big… Continue Reading

Social Links: Facebook’s anti-ad-blocking software; LinkedIn’s “scraper” lawsuit; FTC’s upcoming crackdown on social influencers

Posted in Advertising, Compliance, Cyberbullying, Data Security, Endorsement Guides, Free Speech, Litigation, Marketing, Mobile, Online Endorsements

Facebook introduced technology that disables ad blockers used by people who visit the platform via desktop computers, but Adblock Plus has already foiled the platform’s efforts, at least for now. A look at Twitter’s 10-year failure to stop harassment. Are mobile apps killing the web? LinkedIn sues to shut down “scrapers.” The FTC is planning… Continue Reading

Social Links: Twitter’s troll problem; Snapchat fat-shamer risks prosecution; a federal anti-revenge-porn law?

Posted in Cyberbullying, Disappearing Content, First Amendment, Free Speech, Litigation, Livestreaming, Mobile, Privacy, Protected Speech

Facebook Messenger joins the elite “one billion monthly users” club just four years after its release as a standalone app. A Canadian judge ordered a couple convicted of child neglect to post to all their social media accounts his decision describing their crime. Leslie Jones of Ghostbusters highlights Twitter’s trolling problem. One tech columnist says… Continue Reading

Are Online Trolls Ruining Social Media Marketing?

Posted in Cyberbullying, First Amendment, Free Speech, Infographic, Marketing

Earlier this year, I helped moderate a lively panel discussion on social media business and legal trends. The panelists, who represented well-known brands, didn’t agree on anything. One panelist would make an observation, only to be immediately challenged by another panelist. Hoping to generate even more sparks, I asked each panelist to identify the issue… Continue Reading

Social Links: Implications of Facebook’s algorithm change; branded emoji; free travel apps

Posted in Cyberbullying, Data Security, Employment Law, Litigation, Marketing

The Internet is abuzz over the Facebook algorithm change. Here are the implications for marketers and publishers and for regular users. U.S. Customs wants to start collecting the social media accounts for foreign travelers. Court: Woman fired for posting to her Facebook page that she would quit her job before doing “something stupid like bash… Continue Reading

Social Links: The rise of social news; how technology hijacks our attention; are websites a dying business?

Posted in Compliance, Cyberbullying, Digital Content, Disappearing Content, European Union

In a fascinating, must-read article, a Google design ethicist explains the techniques that engineers and entrepreneurs employ to keep us hooked on the web. A majority of U.S. adults—62%—now get their news on social media. An apartment complex in Utah is trying to force its residents to “friend” the complex. Will the next head of… Continue Reading

Now Available: The January Issue of Our Socially Aware Newsletter

Posted in Advertising, Cyberbullying, Data Security, Endorsement Guides, FTC, Marketing, Online Endorsements, Privacy, Terms of Use

The latest issue of our Socially Aware newsletter is now available here. In this issue of Socially Aware, our Burton Award-winning guide to the law and business of social media, we offer practical tips to help ensure the enforceability of website terms of use; we discuss the FTC’s ongoing efforts to enforce disclosure obligations in social media advertising; we examine… Continue Reading

Status Updates: People-rating app proves unpopular; new tech automates compelling-photo selection; Twitter 101 for the political class

Posted in Cyberbullying, Marketing, Online Reviews, Status Updates

Bad reviews. On September 30th, the soon-to-be-launched app Peeple was described by the app’s co-founder, Julia Cordray, as a “Yelp for people,” that is, a people-rating platform that would allow users to assign number ratings to anyone—anyone at all, fellow Peeple user or not—as long as the critic was 21, had an established Facebook account,… Continue Reading

Status Updates: Court nixes VPPA claim; lawyer suspended over blog posts; Facebook ‘unfriending’ cited in bullying decision

Posted in Cyberbullying, Ethics, Litigation, Privacy

Tale of the tape. The Video Privacy Protection Act (VPPA), which requires video service providers to destroy personally identifiable information after a specified time, doesn’t provide a private right of action for plaintiffs whose information was retained beyond that period. So held the U.S. Court of Appeals for the Ninth Circuit in Rodriguez v. Sony,… Continue Reading

The Top Social Media Platforms’ Efforts To Control Cyber-Harassment

Posted in Cyberbullying, First Amendment, Terms of Use

Social networking platforms have long faced the difficult task of balancing the desire to promote freedom of expression with the need to prevent abuse and harassment on their sites. One of social media’s greatest challenges is to make platforms safe enough so users are not constantly bombarded with offensive content and threats (a recent Pew… Continue Reading

Status Updates: Appeals court upholds anti-cyberbullying law; better marketing through neural networks; restaurant owner turns the tables on Yelp critic

Posted in Cyberbullying, Defamation, First Amendment, Marketing, Section 230 Safe Harbor, Status Updates

Positive I.D. The tech world recently took a giant step forward in the quest to create computers that accurately mimic human sensory and thought processes, thanks to Fei-Fei Li and Andrej Karpathy of the Stanford Artificial Intelligence Laboratory. The pair developed a program that identifies not just the subjects of a photo, but the action… Continue Reading