With the explosive growth of social media, consumers increasingly expect to be able to interact online with the companies from which they buy goods and services. As a result, financial institutions have begun to explore the use of social media, both to strengthen relationships with existing customers and to attract new ones. Financial institutions, however,… Continue Reading
Category Archives: Financial Institutions
Subscribe to Financial Institutions RSS FeedThe Social Media Experiment: Challenges for Broker-Dealers and Investment Advisers
Posted in Financial Institutions, Investment Management Law, Securities LawThe announcement by a Wall Street firm that it plans to give its financial advisers limited access to social media websites has been viewed by many as inevitable. Morgan Stanley’s foray into the fast-changing world of social media highlights the difficulties faced by broker-dealers and investment advisers and the regulators who oversee them. As more… Continue Reading
California Provides Social Media Guidance for Financial Institutions
Posted in Financial InstitutionsWhile Facebook, Twitter, LinkedIn and other social media platforms have become an increasingly important tool for businesses across industries to meet their customers’ needs and expectations, financial institutions have been slow to embrace social media. This is likely attributable to the highly regulated environment in which financial institutions operate, the unique risks associated with operating… Continue Reading