Clubhouse, the former invitation-only social media darling that captured the attention of investors, social media early adopters, and competitors since its introduction in April 2020, now faces significant challenges as it strives to remain relevant and attract new and engaged users.

Since our previous report on Clubhouse in March 2021, the social media app

Eric Akira Tate spoke to TechRepublic about how businesses should think about establishing or updating corporate social media policies to account for the changing standards, especially as the U.S. is in the midst of a civil rights movement.

“Reviewing social media policies so that there are no misunderstandings about what use of social media is

As Socially Aware readers know, social media is transforming the way companies interact with consumers. Learn how to make the most of these online opportunities while minimizing your company’s legal risks at Practising Law Institute’s (PLI) 2018 Social Media conference, to be held in San Francisco on Thursday, February 1st, and in New

MobilWebApps-GettyImages-484543671-600pxBroker-dealers have been reluctant to fully embrace social media due to regulatory concerns. Although the industry regulator, the Financial Industry Regulatory Authority, Inc. (“FINRA”), has issued regulatory notices relating to the use of social media and the application of FINRA Rule 2210 (Communications with the Public), many gray areas have remained, dampening the use of Facebook, LinkedIn and other social media platforms by industry participants.

FINRA’s recent release of Regulatory Notice 17-18 may help to remedy that problem, however. Presented in the form of 12 FAQs commenting on the earlier regulatory notices, this latest notice provides the broker-dealer industry with greater guidance on its use of social media to communicate with customers and potential customers. Specifically, the FAQs expand on the areas of recordkeeping, third-party posts and the use of hyperlinks to third-party sites. FINRA acknowledged that the use of social media and digital communications has expanded in the time since its last regulatory notice on the use of social media by member firms, which was Regulatory Notice 11-29, issued in 2011.

Recordkeeping

The requirement that member firms retain records of communications that relate to their “business as such” under Rule 17a-4(b) of the Securities Exchange Act of 1934 applies to digital communications, including those that are made through text messaging and chat services, if the content of the communication relates to the firm’s business. Before using such services, the firm must first ensure that it can retain those business communications.
Continue Reading FINRA Publishes New Guidance on Social Networking Websites and the Application of Rule 2210

CaptureThe latest issue of our Socially Aware newsletter is now available here.

In this edition, we provide five tips for reducing potential liability exposure in seeking to exploit user-generated content; we examine a Ninth Circuit decision highlighting the control that social media platform operators have over the content and data that users post to

The Internet of Things is apparently to blame for the Web outage that paralyzed the online world earlier this month.

Justin Timberlake took down his “ballot selfie” from Instagram after Tennessee authorities made clear that it was illegal.

Presumably in order to help facilitate compliance with guidance from regulators in the United States,

We’re delighted to publish our Social Media Safety Guide for Companies, which highlights key considerations to keep in mind in using social media to promote your company’s products and services and to engage with customers.

Social media has been referred to as the greatest development for marketers since the printing press, but the benefits