In November 2012, we wrote an Alert about the European Commission’s Communication on Cloud Computing intended, it said, to “… unleash the potential of cloud computing in Europe”. Sceptics were doubtful that the cloud industry needed much help from European regulators to thrive.
Twenty months later, the Commission has begun to deliver on its key actions in the Communication with the publication of its Cloud Service Level Agreement Standardisation Guidelines.
How helpful are these Standardisation Guidelines to the cloud sector at this point in its development?
The recently-issued Cloud Service Level Agreement Standardisation Guidelines have their origin back in November 2012. At that time, the European Commission issued a Communication setting out a road map for the future growth of cloud computing in Europe.
In the 2012 Communication, the Commission set out a number of key actions, including to cut through the jungle of standards and to promote safe and fair cloud contracts. The Commission believes that the development of model terms for cloud computing – and, specifically, service level agreements in the cloud sector – is one of the most important issues affecting the future growth of the cloud industry in Europe, and that standardising the approach to cloud services will enable buyers of cloud computing services to make fair comparisons between different providers’ offerings.